This Privacy Policy explains how Base Origin LLC ("Base Origin," "we," "us," or "our") collects, uses, and shares information when you use our mobile games, applications, and website (together, the "Services"). By using our Services, you agree to the practices described here.
1. Information we collect
We aim to collect as little personal information as possible. Depending on how you use the Services, we may collect:
- Information you provide. If you contact us for support or feedback, we receive your email address and the contents of your message.
- Gameplay and device data (automatic). When you play, our Services and our service providers may automatically collect technical information such as device model, operating system version, language and region settings, a random advertising or device identifier, in‑game events and progress, crash logs, and general performance data.
- Purchase information. When you make an in‑app purchase, the transaction is processed by Apple or Google. We do not receive or store your full payment card details; we may receive confirmation of the purchase and a transaction identifier.
- Advertising data. Our games may display advertising (including rewarded ads). Ad providers may collect device identifiers and usage data to serve and measure ads, as described in Section 4.
2. How we use information
- To operate, maintain, and improve our games and website;
- To save and sync your game progress and deliver purchased content;
- To provide customer support and respond to your requests;
- To analyze usage so we can fix bugs, balance gameplay, and build better features;
- To display and measure advertising, where applicable;
- To detect, prevent, and address fraud, abuse, or technical issues;
- To comply with legal obligations and enforce our terms.
3. Legal bases (EEA/UK users)
If you are in the European Economic Area or the United Kingdom, we process your information based on: performance of a contract (to provide the game you requested), our legitimate interests (to improve and secure our Services), your consent (for example, for personalized advertising where required), and compliance with legal obligations. You may withdraw consent at any time.
4. Third‑party services
We rely on trusted third parties to help run our Services. These providers process data under their own privacy policies and only as needed to perform their services. They may include:
- App stores & platforms: Apple App Store, Google Play, and their game/cloud services.
- Analytics & crash reporting: to understand usage and diagnose problems.
- Advertising networks: to serve and measure ads within our games.
5. Sharing of information
We do not sell your personal information. We share information only: with the service providers described above; with Apple and Google to process purchases and operate platform features; when required by law or to protect our legal rights; and in connection with a business transfer (such as a merger or acquisition), subject to this Policy.
6. Children's privacy
Our Services are intended for a general audience and are not directed to children under the age of 13 (or the equivalent minimum age in your country). We do not knowingly collect personal information from children under this age. If you believe a child has provided us with personal information, please contact us at contact@base-origin.com and we will delete it. Where our games are made available to younger audiences, we take steps to limit data collection and advertising in accordance with applicable law.
7. Your rights and choices
- Advertising choices. You can limit ad tracking in your device settings (iOS: "Allow Apps to Request to Track"; Android: reset or delete your advertising ID).
- Access, correction, deletion. Depending on your location (including under the EU/UK GDPR and the California CCPA/CPRA), you may request access to, correction of, or deletion of your personal information, and object to or restrict certain processing.
- California residents have the right to know, delete, and opt out of the "sale" or "sharing" of personal information. We do not sell personal information.
To exercise any of these rights, email contact@base-origin.com. We will respond as required by applicable law.
8. Data retention
We keep information only as long as needed for the purposes described in this Policy, to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. Aggregated or de‑identified data may be retained longer.
9. International data transfers
Base Origin is based in the United States, and our service providers may process data in the United States and other countries. These countries may have data protection laws different from those in your country. Where required, we use appropriate safeguards for such transfers.
10. Security
We use reasonable technical and organizational measures to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Changes to this Policy
We may update this Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Services after changes take effect constitutes acceptance of the updated Policy.
12. Contact us
If you have questions about this Policy or our privacy practices, contact us at:
Base Origin LLC
Email: contact@base-origin.com
Website: www.base-origin.com